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Frequently Asked Questions

Everything you need to know about AdGenius AI. Can not find what you are looking for? Reach out to our support team.

Yes. Upgrade or downgrade at any time. Changes apply immediately.
All major credit cards and wire transfer for Pro plans.
No long-term contracts. Cancel anytime.
Yes, 14-day money-back guarantee on all plans.
AdGenius AI is AdGenius AI helps businesses, marketers, and agencies generate high-converting ad copy, predict performance, and automate A/B testing across platforms. It is designed for teams and organizations that want to work smarter, not harder.
Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.
Absolutely. AdGenius AI scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.
AdGenius AI combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.
Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.
We take security seriously. AdGenius AI uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.
Yes. AdGenius AI integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.
Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.
Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.
We maintain 99.9% uptime across all plans, with a 99.99% SLA available for Enterprise customers. Our infrastructure is distributed across multiple regions for maximum reliability.
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle. All changes are prorated.
Yes! Annual billing saves you approximately 20% compared to monthly billing. That is like getting 2+ months free every year.
We offer a 30-day money-back guarantee on all plans. If you are not satisfied within the first 30 days, contact us for a full refund — no questions asked.
Yes. We offer 50% off for early-stage startups (under $5M in funding) and 40% off for registered non-profit organizations. Contact our sales team to apply.

Still Have Questions?

Our support team is here to help. Reach out and we will get back to you as soon as possible.